I travel daily to sites in and around Austin to provide IT services to our customers.  Invariably, a few of those calls will be to perform the simple task of integrating some new device or system in a network environment.  Larger companies with IT staff tackle these problems on a regular basis.   However, this is […]


It’s typical for those who work in the IT services industry, especially in a tech-savvy town like Austin, to assume that the corporate decision-makers they meet with know exactly what their company’s IT needs are, and also know the techy-jargon to communicate those needs.  It’s also clear, from my experience sitting on a hospital board, […]


Use A Slow Week to Knock Off Some IT Management To-Do’s As the New Year approaches, there are any number of recommendations for things you should do on an annual basis; change smoke detector batteries, renew subscriptions, complete year-end accounting, etc.  But what about your information systems?  Well, make a list.  There are many things […]


Suffice to say, by now most business owners have heard about managed services in IT. But I really don’t believe that MSP’s (Managed Service Providers) typically present the service to small and medium businesses in a simple enough way for decision makers to give the opportunity due consideration. Medium/Small Business Managed IT Services in Austin, TX There’s obviously a […]


Healthcare IT Firms Need to Be HIPAA-Compliant In accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), business associates (vendors and their subcontractors) of a HIPAA covered entity (hospitals, medical practices, health insurance providers, etc.) must enter into contracts to assure that business associates appropriately safeguard protected health information. A good example […]


The Federal Health Insurance Portability and Accountability Act (“HIPAA”), which protects the privacy and security of individually identifiable health information, remains one of the most confusing, overstated, and often ignored mandates impacting many small businesses. Whether you are a medical practitioner, or a business supporting medical practitioners, HIPAA can—and will—impact your operations. HIPAA and IT […]