Managed IT Services: Desktop, Server, and Network Monitoring and Support
MSG Server Management and Monitoring Services draw upon our extensive access to expertise to enhance your existing server management. We proactively identify issues to minimize service interruption, and employ industry best practices to help you optimize performance. MGS monitors all servers and network services to ensure rapid responses to emergencies. Resource usage monitoring predicts problems with disk space, processor utilization and disk performance before these problems impact users. Application and operating system monitoring provide invaluable data to support technicians during troubleshooting and reduce response times.
- Proactive Outage Avoidance.
- 24×7 Server availability monitoring and metrics.
- Hardware and Software Inventories.
- Anti-Virus and Anti-Malware management.
- Email Filtering and Encryption.
- Capacity Monitoring and planning.
- Security Management.
- Network Capacity and bandwidth utilization monitoring.
As part of this service, we install recommended patches and fixes, provide endpoint security (with continually updated anti-virus and malware definitions), administer policy management and ensure your environment is a fine-tuned machine. All these activities take place over a secure, robust Internet connection, so we don’t have to interrupt your business to keep it operating smoothly. Should a problem arise that is too big to fix remotely, we will arrive onsite ASAP to remedy the solution.
