Contact Us

What Do We Do Better?

6 Ways We Make Technology Easy

1. Guaranteed 24/7 Immediate Help-Desk Response.

Our technical experts know your business and your software.  And all of your computer information immediately appears on our techs’ own computer screens when you call–so you don’t have to answer unnecessary questions.  They can even log-in to your computer remotely to resolve an issue.

2. Same Day On-Site Support.

For the minority of issues that can’t be handled through a phone call, we guarantee we’ll have a team member to your business that day.

3. Guaranteed Experience.

All of our team members have at least a decade of real-world IT administration experience.

4. No Geek Speak.

We’re not big on condescending, or trying to avoid direct answers by using technical jargon.  We’ll just explain what we’re doing and why–and be happy to do so.

5. Guaranteed On Time, On Budget Delivery.

We guarantee all of our projects will be delivered on time and on budget.

6. Flat Fee, Per-User Managed Services Pricing.

Managed services gives you the freedom from unpredictable IT costs.  Our per-user pricing model goes even further to simplify costs, so you don’t get nickel and dimed for every device.

Austin Office

Magnet Solutions Group

7703 N Lamar Blvd, Ste. 114

Austin, TX 78752

p. (512) 298-2101